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The following are some frequently asked questions about ReelTool. If you have a problem or question that isn't answered here, please email support@reeltool.com
Question: How do I install ReelTOOL on PC's that only have .Net v2.0 installed? The installer notifies you that .Net v1.1 is required and offers to take you to the Microsoft site where you can download it, but the site you're taken to is for .Net v2.0 instead.
Answer: Use the links below to download and install .Net v1.1 on your computer prior to attempting another installation of ReelTOOL.
There should be no problem with installing both .Net v1.1 and .Net v2.0 on the same PC. Both versions are independent of each other. It is, infact, quite common to have both versions installed on the same PC. Microsoft's .Net v1.1 Microsoft's .Net v1.1 Service Pack 1 (Security Updates)--Install after .Net v1.1
Once you have installed .Net v1.1 and it's Service Pack 1, you should have no problem using the ReelTOOL Installer or .Net v2.0 applications.
Question: What are the minimum PC requirements to run ReelTool?
Answer: P4 800Mhz with 512MB RAM and sufficient hard disk space to store scanned reels and converted output.
Question: What type of Scanner is needed for scanning the Reels?
Answer: Scanner featuring optical scan resolution of 1200-2400dpi and featuring a transparency adapter (back-light) capable of scanning 4"x5" transparencies (learn more about scanners that may work with ReelTOOL here
Question: What are the Operating System Requirements to run ReelTool?
Answer: Windows 98, 2000, or XP. ReelTOOL was developed using the Microsoft .NET Framework version 1.1. The .NET Framework is supported in Windows 98, 2000, and XP. You must have the .NET Framework installed to use ReelTOOL. If you do not, you can download it from the Microsoft site here.
Question: What size images are supported?
Answer: The following resolutions are supported:
330x300 440x400 550x500 660x600 770x700 880x800 990x900 1100x1000 1210x1100
There is also an automatic option which will produce frame images at the raw image size supported by the dpi of the image. 1200 dpi images typically support a 550x500 frame size. Images will be enlarged no more than 5% by the automatic option to try and fit the standardized sizing (i.e. 548x498 image will bump to 550x500 because it's within 5%)
Question: When working with source images located in the root of a drive (ie: c:\, d:\, e:\, etc), the application reports that it has completed without errors taking zero seconds and without having created any output files.
Answer: This was a bug that has been resolved. Download the updated installer to resolve the issue.
Question: Do you have any benchmarks of ReelTool?
Answer: Yes, they are available on the ReelTOOL.com site.
Question: Does ReelTool work with Commercial View-Master Reels?
Answer: Yes; -however- this software is intended for owners of View-Master Personal Cameras and/or owners of Reels containing personally photographed images.
PLEASE -DO NOT- USE THIS SOFTWARE ON COMMERCIAL VIEW-MASTER REELS. DOING SO IS IN DIRECT VIOLATION OF THE SOFTWARE LICENSE AGREEMENT. INSTEAD, SUPPORT THE CONTINUED SURVIVAL OF VIEW-MASTER TECHNOLOGY BY PURCHASING COMMERCIALLY AVAILABLE REELS SO THAT NEW REELS WILL CONTINUE TO BE MADE AVAILABLE IN THE MARKETPLACE FOR MANY FUTURE GENERATIONS.
Question: What scanning tips would you recommend?
Answer:
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